Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Welcome to the distinguished realm of pet accessories presented by our exclusive brand, the Rogz Pet Products. Showcasing sublime craftsmanship and attention to detail, the marquee product is our SilkyCat Collar. Molded from a high-quality satin ribbon coupled with polyester webbing, this versatile collar brings an aesthetic charisma coupled with sturdy reliability for your feline friends. This product is meticulously designed to meet the needs of the pet lovers, ensuring high usability, durability, and an overall impressive product life.
The collar incorporates the Safeloc Buckle technology which provides an added layer of safety. It is designed to break open if your cat gets into a tight spot, allowing an easy escape to avoid any potential harm. This collar also offers a variable load safeloc buckle, which allows you to easily adjust the breakaway load of the buckle. Overall, this collar is versatile, durable and immensely functional.
Main Features Of This Product:
- Satin Ribbon and Polyester Webbing design
- SafeLoc Buckle for added safety
- Variable load safeloc buckle for easy adjustability
- Groovy Grinz Red Dog Toy by Rogz
- Speciality Handsfree Medium Black Lead by Rogz
- Rogz Lime Dog Toy - A Tumbler of Treats
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Welcome to the distinguished realm of pet accessories presented by our exclusive brand, the Rogz Pet Products. Showcasing sublime craftsmanship and attention to detail, the marquee product is our SilkyCat Collar. Molded from a high-quality satin ribbon coupled with polyester webbing, this versatile collar brings an aesthetic charisma coupled with sturdy reliability for your feline friends. This product is meticulously designed to meet the needs of the pet lovers, ensuring high usability, durability, and an overall impressive product life.
The collar incorporates the Safeloc Buckle technology which provides an added layer of safety. It is designed to break open if your cat gets into a tight spot, allowing an easy escape to avoid any potential harm. This collar also offers a variable load safeloc buckle, which allows you to easily adjust the breakaway load of the buckle. Overall, this collar is versatile, durable and immensely functional.
Main Features Of This Product:
- Satin Ribbon and Polyester Webbing design
- SafeLoc Buckle for added safety
- Variable load safeloc buckle for easy adjustability
- Groovy Grinz Red Dog Toy by Rogz
- Speciality Handsfree Medium Black Lead by Rogz
- Rogz Lime Dog Toy - A Tumbler of Treats