Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Fabrics & materials
The outside of the saddle pad is made from our famous and soft velvet fabric in fishbone quilting. The piping is finished off with chic pearls. The lining of the saddle pad is a cotton and polyester mix which easily absorbs sweat and is very breathable.
Shape & size
The Velvet Pearls Saddle Pad has no annoying straps to attach to the saddle. To stay in place under the saddle, the inside of the pad is waffle structured. This waffle structured inside is quick-dry and offers a cushioning effect under the saddle. To make sure your boots are not damaged by the pearls, there’s a special pearl cut out next to the girth straps. The artificial leather logo patch is placed a little higher on the saddle pad so there’s still room for embroidery.
Care guide
When your horse sweats a lot during workout, we advise you to wash your saddle pad more often as dried sweat can cause rubbing marks. The saddle pad velvet pearls is washable at 30 degrees. We advise you to use a washing bag to avoid the pearls from damaging. Do not tumble dry the saddle pad.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Fabrics & materials
The outside of the saddle pad is made from our famous and soft velvet fabric in fishbone quilting. The piping is finished off with chic pearls. The lining of the saddle pad is a cotton and polyester mix which easily absorbs sweat and is very breathable.
Shape & size
The Velvet Pearls Saddle Pad has no annoying straps to attach to the saddle. To stay in place under the saddle, the inside of the pad is waffle structured. This waffle structured inside is quick-dry and offers a cushioning effect under the saddle. To make sure your boots are not damaged by the pearls, there’s a special pearl cut out next to the girth straps. The artificial leather logo patch is placed a little higher on the saddle pad so there’s still room for embroidery.
Care guide
When your horse sweats a lot during workout, we advise you to wash your saddle pad more often as dried sweat can cause rubbing marks. The saddle pad velvet pearls is washable at 30 degrees. We advise you to use a washing bag to avoid the pearls from damaging. Do not tumble dry the saddle pad.