Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
A Feliway diffuser can help your cat to deal with new or stressful situations. This can be anything from trips to the vets or a new home environment. cats exhibit certain behaviour such as scratching, meowing, toileting inside and shying away from contact.
Whilst a certain amount of apprehension is normal during a stressful environment, extreme anxiety can have a negative effect on your cat. Moving house or a fear of fireworks and thunder can lead to a cat with fearful aggression or anxiety. Feliway uses a synthetic form of the feline facial pheromone, which has a calming affect on cats.
The feline facial pheromone is a scent (undetectable to humans) that signals to cats that an area/territory is safe.
To use the pheromone diffuser for cats:
Plug in the diffuser in the room where your cat spends most of their time.
The pheromone will be diffused through the room.
Replace the vial with a refill after 4 weeks.
Can be used for:
Settling a cat into a new home
Litterbox training
Travelling
Trips to the vet
Separation problems
Fears like thunder and fireworks
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
A Feliway diffuser can help your cat to deal with new or stressful situations. This can be anything from trips to the vets or a new home environment. cats exhibit certain behaviour such as scratching, meowing, toileting inside and shying away from contact.
Whilst a certain amount of apprehension is normal during a stressful environment, extreme anxiety can have a negative effect on your cat. Moving house or a fear of fireworks and thunder can lead to a cat with fearful aggression or anxiety. Feliway uses a synthetic form of the feline facial pheromone, which has a calming affect on cats.
The feline facial pheromone is a scent (undetectable to humans) that signals to cats that an area/territory is safe.
To use the pheromone diffuser for cats:
Plug in the diffuser in the room where your cat spends most of their time.
The pheromone will be diffused through the room.
Replace the vial with a refill after 4 weeks.
Can be used for:
Settling a cat into a new home
Litterbox training
Travelling
Trips to the vet
Separation problems
Fears like thunder and fireworks