Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
DOOG's stylish, lightweight collars are made from quick dry, water friendly neoprene so are great for dog's with sensitive skin and hot spots. The neoprene material contains an antibacterial agent and draws moisture away from the skin.
BONUS: Comes with a silver doggie ID tag to engrave your pet's contact details onto (excludes X Small size).
SIZING
Note: Please take your dog's neck measurements to ensure you purchase the correct size.
X Small - 14cm - 25cm (Puppy and Toy) (length) 1.5 cm (width)
Small - 23cm - 34cm (length) 2 cm (width)
Med - 32cm - 46cm (length) 2.5 cm (width)
Large - 42cm - 62cm (length) 3 cm (width)
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
DOOG's stylish, lightweight collars are made from quick dry, water friendly neoprene so are great for dog's with sensitive skin and hot spots. The neoprene material contains an antibacterial agent and draws moisture away from the skin.
BONUS: Comes with a silver doggie ID tag to engrave your pet's contact details onto (excludes X Small size).
SIZING
Note: Please take your dog's neck measurements to ensure you purchase the correct size.
X Small - 14cm - 25cm (Puppy and Toy) (length) 1.5 cm (width)
Small - 23cm - 34cm (length) 2 cm (width)
Med - 32cm - 46cm (length) 2.5 cm (width)
Large - 42cm - 62cm (length) 3 cm (width)
